Enrollment & Student Success

Our Learner Services team consists of dedicated enrollment and student success professionals committed to guiding students through every phase of their college journey—from their initial interest to the proud moment they receive their diploma.

How we help

Our coaches help students navigate the educational journey to create an inclusive and supportive online learning environment where students have the resources and motivation to excel academically.

Enrollment Coaches

Enrollment Coaches assist prospective students in selecting the right academic program that meets their goals and by navigating the application and admissions processes. Enrollment Coaches:

Create supportive relationships
Assist learners with their academic program selection
Identify and overcome enrollment barriers
Connect students with essential campus resources
Guide prospective students through the application and admission processes

Success Coaches

Success Coaches ensure that students thrive personally and academically by helping them navigate the University, connecting them to appropriate resources, and providing overall support. They work with students from the day they confirm enrollment through graduation. Success Coaches:

Reach out early to focus on enhancing student engagement and success
Provide proactive support for academically at-risk students
Celebrate student achievements
Connect students with valuable campus resources
Help learners overcome obstacles
Maintain strong partnerships campus-wide to ensure a fulfilling college experience