Technology & Analytics

We advance technologies that enhance the educational experience, foster digital literacy, support seamless operations, and continuously improve efficiency and scalability.

What We Do

We are setting the pace in integrating and enhancing technology to support online education. We are dedicated to empowering our university’s staff, online students, and faculty with cutting-edge tools and knowledge, fostering a future-ready culture that readily adapts to online educational changes and innovations.

Solutions Engineering

Solutions Engineering is at the forefront of crafting efficient and scalable technological solutions for adapting to evolving educational demands. Focusing on software development, systems integration, and website optimization, they ensure our digital processes are robust, reliable, and centered on user needs. Their continuous development, rigorous testing, and proactive feedback are the backbone of our technological progress.

Data Science, Research, and Reporting

Data Science, Research, and Reporting focus on leveraging data to inform decision-making and transform raw data into valuable insights. Analyzing information from various sources provides actionable intelligence on student behavior and enrollment trends, supports strategic planning, and fosters a culture of accountability and innovation. Through the extensive use of dashboards and reports, we work collaboratively across Digital Learning and the university to contribute to the strategic goals of educational quality, student success, and institutional growth.

Systems Administration

Systems Administration plays a crucial role in enhancing online student engagement and success. We support robust software solutions, including CRM and communications platforms that centralize student data. This consolidation allows for personalized messaging and proactive student support. We also manage the implementation and maintenance of various vendor solutions that boost operational productivity.

To discover more, please get in touch with us at digitallearning@utk.edu.